Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a mistake through your local delivery service and would like to terminate your order, 1st check your email and/or spam filter to make sure you clicked upon the correct shipping and delivery address and/or WEB ADDRESS. Once this has been done, when you are still thinking about continuing, simply answer the email with the details of your request and you may greatly appreciate virtually any assistance you may offer. For technical issues, you may possibly need to make contact with customer care via their own telephone number: (Toll Free). Alternatively, if you have any additional questions, you can send us a good email and all of us will do our utmost to be able to assist you.
Your package deal will arrive at your own door within seven to ten functioning days. Take note that will shipping times might vary from one courier company to be able to another. It is therefore, always preferable to order with a reputable company. Juul Compatible Pods To help ensure your package deal arrives safely, we always advise that you sign your parcel’s “Thanks Regarding Sending” section in order to arrives. Your regional delivery services are usually required to clearly display this personal confirmation on just about all sent items, including Element Vape items.
When your parcel is here at your entrance, you will have to collect this as soon as possible. This will be normally done by simply completing a self-addressed, stamped envelope with your return tackle and tracking number. Upon arrival, keep your unit is fully charged and ready to start using that immediately. Tend not to wait around for your Component Vape product to warm up; that should not be stressed enough, particularly in the case associated with rechargeable batteries.
As defined within the above section, when shipping to UK residents, shipping and delivery will probably be facilitated by simply among our countrywide network of courier companies, such since DPD, FED EX LOVER or UPS – but please enable for additional charges to be obtained into consideration when placing your order. Customers located inside the Republic of eire are not authorized to get online. Within most cases, customers located within the Republic of Ireland will be struggling to purchase the item through the use of credit credit cards or debit cards. We are currently going through some issues with credit card fraud in Europe and certain cases, payments made applying these methods might be declined or reversed. In add-on, all deliveries to EU customers may be controlled by fees and import tasks.
Whenever shipping internationally, make sure you note that traditions procedures are extremely time-consuming and often require the assistance of an independent customs dealer. In the case of an imported product, delivery periods will be reliant on your courier’s international delivery service and transit times may greatly exceed our internal shipping estimates. Should you be uncertain of expected transportation times, please get in touch with us immediately. Worldwide orders will typically arrive within three to five business days after payment has recently been received.
For all those questions concerning this matter, make sure you note that every concerns should be focused towards our corporate headquarters. Should you need to make adjustments or inquire concerning our services in general, you can do so at anytime during company hours, Monday by means of Friday, except Saturday, Wednesday, and Thurs. Should you possess any other concerns, you can possibly contact our customer service team or perhaps one of our sales representatives in the main office. In the event you prefer to place your order online, you are delightful to visit internet site and follow the particular simple instructions supplied. All billing plus ordering information will be provided from the click associated with a button.
As constantly, we strongly advise that all purchases be paid with regard to in full before delivery or delivery of products. Any adjustments to shipping or perhaps delivery policies will probably be clearly indicated upon receipt of transaction. In the event of a problem in any item, please contact all of us right away for any return or alternative. As long because your satisfaction is usually our number one priority, we will work along with you to make certain that you have got the absolute best electric products available.